Case study

PHI Air Medical

Making the best use of people to solve recurring problems and manage the change.

In one quarter, saved 300 hours across 50 people, saving an estimated $1.3MM.

All while creating a digital twin of the problem-solving process and keeping people happy.

“PHI Air Medical is the leading air ambulance provider in the United States. They safely transport more than 30,000 patients each year, operating out of more than 70 bases across the United States. At each base, they maintain a dedicated crew of pilots, nurses and mechanics – all exceptionally trained and ready to respond.”

Revolutionizing the stage gate process

From slow, painful, and error-prone to efficient, effective, and integrated.

PHI stopped using general-purpose tools to carry out a deliberate workflow. They decided that problem-solving across stakeholders deserves its own focused tool with process improvement in mind.

Revolutionizing change management

From uncertain, inconsistent, and misaligned to inclusive, thorough, and empowering

With lives at stake and over 400 pilots to train across more than 70 locations, PHI faced challenges integrating training best practices across different regional cultures, regulatory requirements, and use cases.

How could leaders ensure that each person felt heard, that good ideas rose to the top, and that clear directives emerged from the complexity of the listening process? How could the results be communicated optimally to create stakeholder buy-in?

Motivee drove unprecedented engagement from stakeholders. Intuitive, anonymous, and interactive, it gave stakeholders a sense of agency while making action and communication easy for leadership.